Susan is the lighthouse for Enterprise 2.0 and Enterprise Collaboration adoption. Susan understands that the collective intelligence nurtured through Enterprise 2.0 drives a competitive advantage for companies willing to understand and execute the correct strategies. Susan does a fantastic job setting the direction and driving the conversation for those companies willing to listen. In a space where most are postulating and evangelizing, Susan is doing. She deserves a great deal of credit for moving this critical area forward.